St Agnes Surgery & Tea Tree Medical Centre
  • Home
    • General Information
    • Meet the Team
    • About Us
    • Privacy Policy
    • Accreditation & Code of Ethics
    • Acknowledgement of Country
  • Book Online
  • News
    • Latest News
    • Fee Information
    • Monthly Newsletters
    • Career Opportunities
  • Services
    • Doctor's Roster
    • General Practice
    • Specialist Services
    • St Agnes Skin Cancer Clinic
    • New Patients
    • Work Cover Patients
    • Vaccinations
  • FAQs
  • Contact
    • St Agnes Surgery
    • Tea Tree Medical Centre

Frequently Asked Questions

do you bulk bill?
We are a Privately billing practice - all appointments require payment at the time of consultation.
DVA patients and children under 5 years of age will still be seen with no out of pocket expense.
Some Chronic disease appointments and immunisation clinics may also be conducted with no out of pocket expense.
Please see our Fee Schedule. ​
do you take new patients?
We welcome new patients to our practice. At times of high demand for appointments, a 2-week waiting period may apply to new patients.
For more information regarding new patients, please click here. 
can i book a phone consultation?
It depends on the purpose of the consultation. 
Our policy allows a phone consultation for the following purposes:
  • repeat prescription (excluding blood pressure & pain medication)
  • repeat referral
  • test results
These consultations must be booked with your regular Doctor, who must have seen you face to face within the last 6 months.

Anything else will require the patient to come into the surgery to see a Doctor. 
Do i need an appointment for a repeat prescriptiON?
Yes.
If you see your Doctor regularly and have seen them face to face within the last 6 months, a repeat prescription may be issued during a telephone consultation (excluding blood pressure & pain medication). 
A consultation fee will be charged for your Telephone Consultation and will need to be booked by ringing the surgery. Telephone Consultations cannot be booked online. 
Otherwise, the patient will need to come into the surgery to see a Doctor face to face. 
how much is it to see a doctor?
This depends on the length and type of consultation.
To see our full fee information, click here. 
can i just pay the gap for my consultation?
No.
All patients must pay the FULL consultation fee on the day and if eligible, our team will send the invoice to Medicare for the rebate. 
Patients that are able to bring in their physical Debit card will be able to obtain their rebate immediately using our new Tyro system. 

If you're suffering from financial hardship, please discuss this with your Doctor during your consultation.
​
what is a registrar?
A Registrar is a Doctor who is studying for a specialist qualification in General Practice. This is a 3-year training program resulting in a Fellowship of the Royal Australian College of GPs.
Registrars are supervised by Senior Doctors at the practice who support their training. 
can i just see a nurse? do i have to book in to see a doctor as well?
All appointments must be made with a Doctor as well as a Nurse.
Doctors are responsible for the care of all patients within the practice. 
​DO i have to see the nurse when i get my driving medical done?
A Driving Medical is an opportunity for your Doctor to complete a comprehensive health check. The Nurse will record some routine physical assessments prior to seeing the Doctor.
This process helps us maintain comprehensive medical records and provide some opportunistic screening. 

how long is a standard appointment? ​
A standard appointment will be between 10 and 15 minutes.
Are you open weekends?
Yes.
We are only open at Tea Tree Medical Centre on weekends as below:
Saturday 8:00am - 12:00pm
Sunday 9:00am - 1:00pm

We are no longer open on Public Holidays.
St Agnes Surgery
P: 08 8264 3333   F: 08 8263 8590
Monday - Friday​
Saturday​​
Sunday
8am - 6pm​​​
Closed​
Closed
Tea Tree Medical Centre
P: 08 8264 4555   F: 08 8263 9062    
Monday - Friday​
Saturday​​
Sunday
8am - 6pm​​​
8am - 12pm​​
9am - 1pm
© 2024 St Agnes Surgery
  • Home
    • General Information
    • Meet the Team
    • About Us
    • Privacy Policy
    • Accreditation & Code of Ethics
    • Acknowledgement of Country
  • Book Online
  • News
    • Latest News
    • Fee Information
    • Monthly Newsletters
    • Career Opportunities
  • Services
    • Doctor's Roster
    • General Practice
    • Specialist Services
    • St Agnes Skin Cancer Clinic
    • New Patients
    • Work Cover Patients
    • Vaccinations
  • FAQs
  • Contact
    • St Agnes Surgery
    • Tea Tree Medical Centre